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“Eric is a selfless and visionary leader. Under his leadership, I led a high performance cross-functional engineering team where we improved and developed design and manufacturing processes. Eric is a forward thinker and empowered our team to always think outside the box. We were always motivated to find innovative ways to solve challenging design and manufacturing problems, while using methodical engineering approaches such as: Value Stream Mapping, Kata, 8D, DFMEA, PFMEA, PDCA, etc... Above all, Eric is an inspirational and trusted leader. I am grateful for the opportunity to work with him.”

 Scott and Julie have a deep breadth of knowledge and skills that can be utilized for nearly any business challenge or gap.  This ranges from strategic planning to improving process capabilities to problem solving methodologies to Coaching Kata.  I appreciate how easy they are to talk to and the skill with which they ask questions to ensure they really understand your problem or challenge.  They are great at understanding the current situation and helping create internal capability so organizations can thrive.   People really enjoy attending their training sessions and always walk away with a deeper understanding of the subject and the skills to apply it.  I love having Scott and Julie available as a resource to NWHPEC.  

 Working with Julie has been critical in advancing our continuous improvement efforts. She is masterful at humble inquiry and fostering a culture of learning at all levels. Julie's coaching has helped us embed scientific-thinking patterns necessary to improve and innovate. Our engagement with her has led to skill and mindset development in our people, and real results. We've seen a 330% increase in our discharge prescription program (while remaining budget-neutral) over a 10-month period.  This would not have been possible with our usual action-item approach. 

 (Robin) has amazing project management skills, she looks for root causes instead of quick fixes. She analyzes the data provided and makes helpful suggestions on how to improve, whether it be in bookkeeping processes or production processes. —Rosalind McKenna, Owner, McKenna Metal, LLC

” I completely and unequivocally believe Robin exhibits all the qualities and professionalism you could want in a consultant to help improve your company’s processes and profitability. —Steve Feltz, Retired CFO at NW Natural ” “